Terms of service

Terms & Conditions

Welcome to Fix-Aura ("we," "our," "us"). These Terms & Conditions ("Terms") govern your access to and use of our website, products, and services.

By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please do not use our website.

1. About Us

Fix-Aura is an online clothing store that sells apparel and fashion accessories through our website.

2. Eligibility

By using our website, you confirm that:

  • You are at least 18 years of age, or you are using the website under the supervision of a parent or legal guardian.

  • You have the legal capacity to enter into a binding agreement.

  • The information you provide is accurate, complete, and up to date.

3. Account Registration

You may create an account to access certain features.

You agree to:

  • Keep your login credentials confidential.

  • Provide accurate information.

  • Update your information when necessary.

  • Notify us immediately of any unauthorized use of your account.

You are responsible for all activities that occur under your account.

4. Products and Services

Fix-Aura offers apparel, clothing, and related fashion products for sale through its online store.

We reserve the right to:

  • Modify product offerings at any time.

  • Limit product quantities.

  • Discontinue products without prior notice.

  • Refuse orders where necessary.

5. Product Information

We strive to ensure that product descriptions, specifications, prices, and images are accurate.

However:

  • Minor differences in color may occur due to screen settings or photography.

  • Sizes may vary slightly depending on manufacturing tolerances.

  • Product availability is subject to stock.

6. Pricing

All prices displayed on our website are in Indian Rupees (INR) unless stated otherwise.

Prices may change without prior notice.

Applicable taxes, shipping charges, and other fees (if any) will be displayed during checkout.

7. Orders

Submitting an order does not guarantee acceptance.

We reserve the right to:

  • Accept or reject any order.

  • Cancel suspicious or fraudulent orders.

  • Limit quantities purchased.

  • Request additional verification before processing.

If payment has already been made for a cancelled order, an eligible refund will be processed in accordance with our Refund Policy.

8. Payment

We accept payments through secure payment providers available on our website.

Accepted payment methods may include:

  • UPI

  • Credit Cards

  • Debit Cards

  • Net Banking

  • Wallets

  • Cash on Delivery (if offered)

We do not store your complete payment card information.

9. Shipping and Delivery

Orders are generally processed within [1–3] business days, unless otherwise stated.

Estimated delivery times are provided for convenience and may vary based on:

  • Delivery location

  • Courier partner

  • Weather conditions

  • Public holidays

  • Operational delays

Fix-Aura is not liable for delays caused by courier companies or circumstances beyond our reasonable control.

10. Cancellation

Orders may be cancelled before they are dispatched.

Once an order has been shipped, cancellation may not be possible.

Refund eligibility for cancelled orders is governed by our Refund Policy.

11. Returns and Refunds

Returns, exchanges, and refunds are subject to our separate Return & Refund Policy.

Please review that policy before making a purchase.

12. Intellectual Property

All content available on this website, including but not limited to:

  • Logos

  • Brand names

  • Product images

  • Graphics

  • Text

  • Videos

  • Website design

  • Icons

  • Layout

  • Software

is owned by or licensed to Fix-Aura and is protected under applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, publish, or commercially exploit any content without our prior written permission.

13. Acceptable Use

You agree not to:

  • Use the website for unlawful purposes.

  • Attempt unauthorized access to our systems.

  • Upload malicious software or code.

  • Interfere with website functionality.

  • Use automated tools to scrape or copy website content without permission.

  • Impersonate another person or entity.

14. User Content

If you submit reviews, comments, or other content:

  • You confirm that your content is lawful and does not infringe the rights of others.

  • You grant Fix-Aura a non-exclusive, royalty-free, worldwide license to use, display, reproduce, and publish such content for business and promotional purposes.

  • We reserve the right to remove content that is unlawful, offensive, misleading, or otherwise inappropriate.

15. Promotional Offers

Discounts, coupon codes, promotional offers, and special campaigns:

  • May be subject to additional terms.

  • Cannot be combined unless expressly stated.

  • May be withdrawn or modified at any time without prior notice.

16. Limitation of Liability

To the fullest extent permitted by applicable law, Fix-Aura shall not be liable for:

  • Indirect, incidental, special, or consequential damages.

  • Loss of profits, revenue, goodwill, or data.

  • Delays caused by third parties.

  • Temporary interruptions in website availability.

Our total liability in connection with any claim arising from your purchase shall not exceed the amount paid by you for the relevant product(s), except where applicable law provides otherwise.

17. Disclaimer

Products are provided on an "as available" and "as is" basis.

While we make reasonable efforts to ensure accuracy, we do not guarantee that:

  • The website will always be uninterrupted or error-free.

  • Product descriptions will always be free from typographical errors.

  • The website will be free from viruses or harmful components.

18. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

19. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Fix-Aura

Email: support@fix-aura.com

Have a question or concern? Please email us, and we'll get back to you as soon as possible.

Business Hours: Monday to Saturday | 10:00 AM – 6:00 PM IST

By accessing or using the Fix-Aura website, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.